On-Call Concierge 


We are looking to fill a Corporate Concierge position in Roseville, CA. Do you
like helping people, but hate the idea of waiting tables or being a customer service rep?
There’s more to the service industry than carrying a tray or answering phones. We’re
interested in helping our customers to live their best life possible. Do you think it’s fun to
plan a trip to Italy? How about a birthday party in New York? This is the job for you.

Our researchers take requests from our customers and figure out the best ways to
make those requests happen. Plan a party; plan a trip; help someone move to a new
town; find tiny costumes to dress up pet mice for Halloween; help a family find a new
dog; help someone find their adoptive parents. We specialize in making the impossible
possible and everything in between. Do you pride yourself on being able to find
ANYTHING on the internet? Get ready to make a lot of people smile.

Errand Solutions is a women-owned business based in Chicago, with customers all over
the world. With a small team, we’re an ideal workplace for someone who wants to make
a difference in people’s lives, but not as a tiny cog in a giant machine. We care about
our customers and we care about you. In a friendly environment, with flexible hours and
work-from-home opportunities, we promise you’ll never feel like a number. It’s an
exciting time for our company: we’re expanding rapidly and we’ll be launching our new
mobile app later this year. Now is your opportunity to get in on the ground floor of a
great company doing great things.


Additional Responsibilities:

  • Ensures user satisfaction
  • Utilize problem solving processes to fulfill Executive VIP research. Requests quickly and accurately, delivering with white glove service.
  • Builds strong relationships with client contacts, service providers and colleagues.
  • Ensures seamless service delivery.
  • Implements promotions and marketing media.

To perform this job successfully, an individual must be able to perform each essential responsibility exceptionally. The requirements represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills:

Ability to read, analyze and comprehend general business instructions.  Ability to develop and write reports and business instructions.  Ability to effectively communicate, present information and respond to questions from service users in a courteous and professional manner.

Mathematical Skills:

 Ability to calculate figures and amounts such as discounts and percentages.  Ability to create and interpret charts and graphs.  Ability to apply concepts of basic algebra and logic.

Reasoning Ability:

Ability to define problems, collect data establish facts and draw valid conclusions.  Ability interpret a variety of instructions furnished in written, oral diagram, or schedule form and deal with several abstract and concrete variables

Other Knowledge, Skills, & Abilities

Ability to use general word processing and spreadsheet software, email and the internet.  Must have proven experience using search engines and utilizing web based software/ Strong communication & organization skills essentials.  Resourcefulness required.  Ability to read and comprehend simple instructions, short correspondence and memos.  Ability to write simple correspondence.  Ability to effectively communicate in one-on-one and small group situations to service users, leadership, partners and other employees of the organization in a courteous and polite manner required.  An ability to perform and prioritize multiple tasks is essential.  

 Education and/or Experience:

  • A four-year degree is required or an Associate's Degree and a minimum of 5 years' experience in Corporate Event Planning, Hospitality or Concierge Services.

Please email us your resume and a brief explanation as to why you're a qualified candidate.