The Guest Experience

Errand Solutions will partner with your organization to provide a dedicated team of experienced concierges and management to improve the level of service offered. We provide both standard and unique concierge service offerings, and we support our efforts with continuous on-site marketing initiatives as well as monthly reports made available to hotel management. We’re confident that no traditional concierge service can match the standards set by Errand Solutions because we’re different.

Hotel Services: Errand Solutions is a cooperative complement to all of the services that hotels may currently offer to guests and visitors. Our highly customized services will elevate your guests’ experience during their stay while allowing the hotel management to better plan for seasonal cycles. In today’s marketplace, there is ever increasing competition for business dollars and vacationing families have become savvier about getting the best deals via the Internet. Therefore, superior customer service is the key differentiator for consumers who have choices.

Hospital Services: Errand Solutions is committed to changing the face of your organization from the moment visitors arrive at the facility. The Errand Solutions Greeter Desk ensures that each patient and visitor begin their hospital experience in the most positive possible fashion. Wayfinding, local directions and referrals or simply a friendly smile will go a long way toward getting your patients on the road to recovery. Greeters can also work in conjunction with the Errand Solutions valet to ensure that quality service extends beyond the front door by offering maps, driving directions and wayfinding assistance, and ensuring your guests are safely on their way, whether entering or leaving the property.

Residence Services: Whether to homeowners, rental tenants or guests, Errand Solutions offers the finest and most diverse concierge services available anywhere. In today’s competitive marketplace, residential property managers and real estate companies face the challenge of finding new and improved ways to not only attract tenants and homebuyers, but also to keep them happy. Our on-site Sanity Saver™ will handle your residents’ “To Do” lists and special requests so that their free time may be spent enjoying life in and around their homes instead of running errands.

We provide both standard and unique concierge service offerings, and we support our efforts with continuous on-site marketing initiatives as well as monthly reports made available to property management or residential associations. Errand Solutions’ services make it possible for our partners to offer residents and their guests an exclusive, broad range of convenience services that create real results in the form of increased customer satisfaction. We strive to make customer service the key differentiator in a market where consumers have many choices.