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10 Tips to Increase Your Productivity

This is my first week at a new job and, shocker, it’s stressful. Not only am I just trying to figure out the lay of the land, but I’m being thrown into new projects and supposed to come up with all new ideas at the same time. In just a couple days, I’ve had countless to-do lists and they just keep growing. Luckily, I know I’m not alone in this. Whether you’re a CEO or a brand new marketing associate…

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Make Each Day a Happy One

March 20 is the International Day of Happiness! And since it’s Friday, and the sun is out here in Chicago, and Pharrell Williams is playing the background, I decided it was a good time to see what other people are saying about happiness. On a related note, if you need a pick me up, just head over to Google and do a search for “happiness” (and while you’re there, click the link for the Global Happiness Party). Go ahead. I’ll wait. ********************************* Good…

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Horror in the ED

My exuberant five-year-old son and I are no strangers to an emergency room. One night Max developed a cough and was having trouble breathing. So I bundled him up and headed off to the nearest hospital. I assumed it was the croup it’s a chronic problem for him, but I wanted to be sure, and was hoping the doctors would be able to do something to help him catch his breath. To my relief, there was no one else waiting…

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Let’s Continue the Conversation

I had an amazing time at the Cleveland Clinic Innovation and Empathy Summit! I came back to Chicago more inspired than ever, after sharing so many best practices with hospitals from around the country. It was great catching up with some of you and hearing about challenges and successes you are currently experiencing. Here are the top five things I learned: 1. Fear and Love do not coexist. When caregivers come into the room of a patient and exude confidence…

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