Wow Stories

A Box of Adorable

Stephanie walked into the Errand Solutions office one morning, a little before 9:30, as usual, coffee in hand. When she reached the door, a post-it was there saying “Need help, please call!” A little nervous, she unlocked the door, sat down and called the number. Just one ring later, Jennie picked up. “So glad you called!” Jennie exclaims. “I have an unusual request. Can I come down to your office?” “Sure… no problem,” Stephanie replied. “I’ll bring them down in…

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Risk Takers

Alison had a theory in life: when you’re in over your head, it’s all about how big of a risk you’ll take to keep yourself afloat. That mentality had made her a successful young woman, and there was no denying that her mother was proud of her for it. This time was different, though. Usually, Alison’s risk taking didn’t interfere with someone’s health, let alone her mother’s. She tried to tell herself that it could only get better, but, even…

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Three Times More

The entire staff seemed to be running around like chickens with their heads cut off when Serena got to work. No matter who she spoke to, they all seemed to be stressed and in a hurry. She finally asked one of the staffers what was going on. “We don’t have anyone to run the blood drives,” the staffer told her. “What do you mean we don’t have anyone?” Serena asked. “We’ve been having blood drives for as long as I’ve…

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Food Delivery ‘Round the World

On Friday morning, we received an email from an International user from one of our virtual locations. The user, Patryk, lives in Gdansk, Poland, which is approximately 4,617 miles away from our Hub in Chicago. “Would you be able to order food delivery? I’d like 2 servings (for 2 adults) of Chinese food delivered at 9:30pm to my home. Credit card payment preferred, but cash is also ok. For specific dish selections, pick something for me and my wife. No…

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The Dog Days of Summer

“Emily, it’s Linda from the fourth floor. I was wondering if you could do something for me.” Emily never knew what to expect when she picked up the phone. Working for Errand Solutions, she knew that this call could be about almost anything. There was, however, a certain framework. Picking up the phone meant keeping an open mind, and being ready to think creatively. She never could have expected a request like Linda’s. Linda was a nurse who primarily worked…

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Just Around the Bend

Theresa was sitting at the concierge desk when a woman walked in. She came up to the desk, and was clearly frazzled. Without even giving Theresa a chance to wish her a good morning, the woman started talking. “Hi there,” she started, but didn’t wait for a response.”My husband and I came in for an appointment this morning, and while we were in here a tire on our car went flat. Can you call someone to come help us? Or…

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April Fools

Jasmine had finally met her match. When Jasmine was three years old, she pieced together a replica of her mother’s face with dry macaroni, Elmer’s glue, and finger paints. The portrait is still exhibited on her mother’s refrigerator. When Jasmine was nine years old she created a model of Neil Armstrong’s spacecraft, Gemini 8, with papier-mâché and colored paper. She won second place in her school’s science fair. When Jasmine was in high school, she made a panorama of the…

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Let Them Eat Cake

Matthew was a regular Errand Solutions customer. Whenever he needed something done right, and on time, Nichol was his point-woman. One day, he came into the Errand Solutions office with a larger request than usual. “One of my best employees has a birthday tomorrow,” he told Nichol. “Greta is the hardest working woman, and I know that she doesn’t do a lot by the way of treating herself. I thought I’d get a cake for her.” “How nice!” Nichol answered.…

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Touched

One of the nurses had called in sick, leaving Michelle to administer medications to all of their patients in addition to those she already cared for. Because of the number of patients she needed to see, Michelle was making her normal rounds at a break-neck pace. Everyone on the floor needed medications, in the correct dosages, and at the correct times. She was going at more than twice her normal pace and had the panicky feeling that she was constantly…

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In the Nick of Time

Celebrating the sacrament of anointing of the sick is a normal occurrence in a hospital. So much so, in fact, that Anneke and the rest of the Star Service staff have the phone numbers for all of the on-call staff at the local Catholic church on file at the service desk. Whenever a patient or their family decides it’s time to celebrate the sacrament, Anneke calls the church and makes an appointment for the priest to come to the hospital.…

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November 5, 2018
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